Refund policy

If the item(s) are unopened and unused, and in its original packaging, please contact us within 14 days of receiving your order, providing your order number and the reason for the return or exchange.

To start a return, you can contact us at info@fabulashbeautystore.com. Items sent back to us without first requesting a return will not be accepted. 

Please note that returns will need to be sent to the following address: Fabulash Beauty Store, 620 Sargent Avenue, Winnipeg MB R3E 0A3, Canada. Customers are responsible for the return shipping costs. We recommend using a tracked shipping service to ensure the item reaches us safely.

You can always contact us for any return questions at info@fabulashbeautystore.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately at info@fabulashbeautystore.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Refunds will be issued for the item(s) returned, minus the original shipping fees (if applicable). Depending on your method of payment, your refund will take 4-14 business days to be reflected in your bank statement. If more than 15 business days have passed since we’ve approved your return, please contact us at info@fabulashbeautystore.com.